Refund Policy
At Soundraiser, our commitment is to provide top-notch music promotion services and meet our promises to our clients. We’re confident in the quality of our services and strive to exceed your expectations. However, we understand that situations may occasionally call for adjustments.
Our Promise: We pledge to work diligently to help you achieve your music promotion goals, including increased streams, playlist placements, and enhanced visibility on streaming platforms.
Our Guarantee: If, for any reason, we fall short of delivering the specific results we discussed, we’re here to make it right. Your satisfaction is our priority.
Refund Eligibility:
- Refunds are applicable if we do not fulfill the specific promises outlined in your campaign.
- If you believe our services did not meet the standards set in your campaign, please reach out to our support team within 30 days of the campaign’s end date.
Contact Us: To initiate the refund process, please contact our customer support team at hello@soundraiser.io. We’re here to address your concerns and work towards a fair resolution.
Our Commitment: We greatly value your trust in our services and are dedicated to your satisfaction. Our refund policy is designed to ensure that our clients feel confident in their investment in Soundraiser.
Your success is our success, and we’re committed to making sure you have a positive experience with our music promotion services.